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Hello Jatin, Thank you for your feedback! We're constantly working to improve our services and make them more user-friendly. Your feedback is valuable and will be forwarded to the appropriate team for consideration.

@@HDFCsecuritiesofficial I hope it will be done soon in your app or me and other people will move to another broker

Hi, we understand your concerns. Customer satisfaction is our utmost priority, and we value your feedback. To ensure we address your concerns effectively, as mentioned earlier, please reach out to our customer care team. Thank you!

Hello, Thank you for reaching out! We appreciate your feedback on the app and understand your concerns about its complexity. For further assistance with the app or any other queries, please contact our team at 022 39019400 & 022 64804444 or Customercare@hdfcsec.com.

@HDFCsecuritiesofficial You must raise such queries with your customer care team and revert back to us with solution. Because my experience with HDFC is, you are asking me to write to customer care, and they will tell me that our product team will revert on the same

Noted. thank you for your feedback and suggestions! We will definitely work on them.

Hello, Thank you for your feedback. We apologize for the inconvenience caused by the new app. Our team is continuously working to improve the user experience. For assistance with the app or any other queries, please connect with our team at 022 39019400 & 022 64804444 or email us at Customercare@hdfcsec.com. We appreciate your patience and understanding!

Hello, We’re sorry to hear you’re having issues with our app. Your feedback is valuable, and we’re continuously working to improve. If you have any further queries or need assistance regarding the app, please reach out to our team at 022 39019400, 022 64804444, or via email at Customercare@hdfcsec.com. We’re here to help!

@@HDFCsecuritiesofficial thanks you replied to my comment. There are several drawbacks in the app. For the time being I tell you only one. The app is not at all user friendly for option traders. Where is your option chain chart ? Is it in the pattern of nse chart ? Then how will a trader decide at what strike price he will take a position ? When there is adverse movement to his position how will he make adjustment in his position without seeing the complete chart ?

@@HDFCsecuritiesofficial thanks that you replied to my comment. The app has several drawbacks. I am just telling you only one. It is not at all user friendly for option traders. Where is your opinion chart ? We want option chart in the NSE pattern. How can the trader decide at what strike price he will take a position without seeing the chart. If something goes wrong how will he make adjustment without a complete chart ? Are u expecting your customers to follow nse chart or other brokers' chart and then make trades in your app ?

We completely understand your concerns regarding the app's functionality for option traders. For more detailed and personalized assistance, our expert team is available to guide you. Please reach out to them at 022 39019400, 022 64804444, or via email at Customercare@hdfcsec.com. Thank you!

You are right...old one is more user-friendly, in my opinion too

Hello Vinod, Thank you for bringing this to our attention. We will share your feedback with the concerned department. Please connect with our team at 022 39019400 & 022 64804444 or Customercare@hdfcsec.com. so that they can get in touch with you and address all your concerns regarding the app effectively. Thank you!

Hello, you can follow the below steps to add a new stock name to the watch list: 1. Log in to the app 2. Click the Watchlist tab 3. Click Add Stock 4. Enter the first few letters of the stock name 5. Select the stock from the drop-down menu 6. Click the + icon to add the stock to your watchlist We hope this helps you. Let us know if you need any further assistance from our end. Thank you!

Hello Chetan, Please connect with our team at 022 39019400 & 022 64804444 or Customercare@hdfcsec.com. They will be able to guide you better and provide expert advice regarding this. Thank you!

Hello Dinesh, We are really sorry to hear that. Could you please let us know what issue you're facing? It will help us to assist you further. Thank you!

Hello, Please connect with our team at 022 39019400 & 022 64804444 or Customercare@hdfcsec.com. They will assist you further with this query and guide you for the same. Thank you!

Dear Sir, The customer care team will be able to guide you regarding this. Please reach out to them at 022 39019400 & 022 64804444. Thank you!

Glad to hear that, Sir!

We value your feedback as it helps us improve our services. To ensure we address your concerns effectively, please share your contact details. Our dedicative representative will soon reach out to you to assist you further. Thank you!

Hi, We sincerely regret the inconvenience. We request you to write to HDFC Securities Ltd on below ID for further assistance: ua-cam.com/users/hdfcsecurities_official Get in touch with us through email at customercare@hdfcsec.com -Ajay, Service Manager

Thank you!